Tenant reviews revealed the truth: our GMs drive real growth.
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OTB Issue 14

Most Landlords Think the Building Is the Product

 

You can have loading docks, climate control, and 24/7 access.


The lease can be flexible. The pricing can be transparent. The space can check every operational box.


None of it matters if there's no one there when things go sideways.

 

Small business owners don't need another vendor. They need someone in their corner who knows their name, understands what they're building, and solves problems before they become crises.


That's the advantage most warehouse operators miss entirely.

 

Todays Invetory V2

📍 Why our tenants talk about our people more than loading docks
 🏢 From basement production to doubled revenue in 12 months
 📈 Four stories about service, operations, and what actually scales
 ✍️ One question to help us understand what you're navigating right now

The Real Competitive Advantage No One Can Replicate

 

We analyzed every tenant review across our entire portfolio recently. We expected to see praise for infrastructure - loading docks, industrial racking, climate control systems.


Instead, we found something else entirely.


Tenants mentioned their General Managers by name more than any physical feature of our buildings. Not occasionally. Overwhelmingly.


Cashana. Mike. Krista. Chris. Crystal. Georgiana.


They weren't just managing facilities. They were handling daily carrier pickups while tenants focused on client calls. Coordinating repairs before problems escalated. Introducing complementary businesses that turned into referral partnerships. Responding to needs in real time instead of submitting tickets that disappeared into three-day response windows.


Most property management operates on a model of distance: collect rent, handle emergencies when legally required, otherwise stay hands-off. That approach treats warehouse space as a commodity where the only differentiator is square footage and price per foot.


What actually matters to small businesses is having someone on-site who treats their success as part of the job description.


The impact shows up in growth patterns. E-commerce brands doubling revenue after moving in. Contractors expanding from single units to multiple locations. Manufacturers scaling from garage operations to standalone facilities.


Our latest feature breaks down what separates hands-off property management from true operational support - and why the businesses that thrive in flexible warehouse space aren't just renting square footage.

 

Read the full story: Why On-Site General Managers Are Our Secret Weapon →

From the Inbox

From Parents' Basement to Doubled Revenue

Will Butera started Kick Block in his parents' basement with six-foot ceilings and constant trips to FedEx. As orders scaled, the scattered storage and manual shipping logistics became the bottleneck.


After moving into WareSpace Philadelphia, the operational friction disappeared. Daily carrier pickups eliminated wasted hours on shipping runs. Having someone on-site meant solving problems in minutes instead of days.

 

"We've doubled our business since moving here. Now we can actually produce enough and ship it fast - it's made everything easier."
  -  Will Butera, Kick Block

 

The infrastructure mattered. The support made the difference.

 


Read Will's full story →

Kickblock Youtube Thumbnail
INDUSTRY PULSE v2

🏙️ Urban stores are turning into mini warehouses  -  micro-fulfillment lets even tiny footprints process thousands of online orders a week.

 

🏬 America’s malls are emptying  -  and small businesses are swooping into spaces they could never afford before.

 

🧽 A janitorial crew in Tokyo cleans a train in 7 minutes  -  and drives innovation better than most CEOs.

 

✨ The real Black Friday flex: leading people to the best deal, not the sneakiest one.

 

Your Turn-2

Fill in the blank:
"The most frustrating part of managing my warehouse or storage space is ______."

 

We build around what founders actually face. Hit reply and tell us what slows you down.

ConclusionV2

The Math Is Simple

The right physical space only works when someone's there to make sure it keeps working.

 

Tour any WareSpace location and meet the General Manager who'll be running your building. You'll understand quickly why our tenants keep mentioning them by name.

 

📅 Schedule your tour →

 

— The WareSpace Team

 

______________________________________________________________

 

Get to know our secret weapons: our GMs. Book a tour and see firsthand how WareSpace gives your business the space, structure, and support to turn holiday rush into year-round growth →

 

WareSpace Corporate Headquarters, 10632 Little Patuxent Parkway, Suite 306, Columbia, MD 21044

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